How Successful is an Existing Classification System?

Boxes and Arrows has an interesting article on a technique for evaluating the success of an existing classification system by Iain Barker. The technique described is a modification of a traditional card sort.

We are all familiar with using card sorting methods to help create a navigation structure. Iain’s technique delves into the use of cards as a navigation tool to test user success of finding requested information in an existing classification system. Iain also provides a useful way to analyze the data.

I see strengths in this method based on its low cost, fast results and quantitative data it provides. Sometimes, a client doesn’t see beyond numerical fact and this process can help when usability professionals are faced with such challenges.

You can read the full article here:

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